FotoPixelz - FAQs

We love curious customers because your queries and suggestions help us explore different aspects. However, if you didn’t find your question below, mail us or give us a call anytime!

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Getting Started With FotoPixelz

FotoPixelz is an online professional photo editing service. Our editing service will focus on making our clients' photos aesthetically pleasing. We are equipped with the latest post image processing softwares and a dedicated team, which helps us elevate photos to be more attractive.

Of course!You can contact us any time. If you're an existing customer, we offer phone, chat, and email support.

The inception of Online shopping meandered the way one used to shop and broke all the apprehensions pertaining to secure services on the Internet. Today, there are a lot of flourishing online merchants, and we envision to render them ‘Quality-assured’ resources.

We feel immense satisfaction to assist commercial photographers (including fashion photographers), advertising agencies, graphic & web designing firms and online retailers, who deal in fashion apparel, jewelry, accessories and much more.

It all started in the year 2012 and the journey till now has been remarkable. We are among the early accepters of new trends and emphasize on photo editing services along with ‘FOTOPIXELZ’

We have a team of qualified and talented personnel in both our offices. The production and backend work, processes from the New Delhi office. While Support Services are managed via New Jersey (US) office.

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Pricing FAQs

Visit our Pricing page to get current pricing.

We believe in following a fair pricing system. The project cost depends upon the volume of images and the complexity in editing. For instance, a high-volume project will cost explicitly more than a low-scale project.

No! We do not charge a single penny for any correction and you can ask for unlimited revisions until you’re completely happy because- Your satisfaction is our MOTTO. So, all you have to do is – Ask.

The transactions are mostly processed in USD or Euro. However, you can convert the cost to the currency of your choice while you log in at for your convenience.

Well, complex images require more focus and expertise, thus affecting the pricing criteria. But you shouldn’t worry about the same, as BIC’s team is available 24*7 exclusively for your assistance. You can find more about rates via customer support.

Payments need not be a troublesome task and therefore, Fotopixelz ensures that the payment procedure is hassle-free and fast. We readily accept via our website and also PayPal, Wire Transfer as a means of payment.

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Image Editing FAQ

Yes, FotoPixelz only deals with product images currently.

FotoPixelz edits images in categories such as fashion, home & decor, jewellery, etc.

FotoPixelz accepts images in almost all major image extension formats, like JPEG, PNG, TIFF, and so on.

The edited images will be delivered in JPG, PNG, TIFF, or PSD format, or as per the requirements.

Well, we offer too many services to list here! Check out all our photo editing solutions. Visit Now

Yes, we provide a wide range of customisation options available. You can set your preferences while uploading the photos

FotoPixelz uses a combination of manual and automated processes to edit images.

Next morning is a service option where the images submitted by midnight will be edited and delivered by 9 am; the next morning service available from Monday to Friday

In the free trial, customers can upload 10 samples, which will be edited for free.

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Support

We value you, thus pledge to supply customers with a support center, that is available for both- new and existing clients. We offer email, chat and phone support to ease up your queries anytime. So, count on us!

We extend our gratitude towards you by providing staunch technical support in your language. No matter, which language you speak, we will communicate with you at your convenience.

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Data & Security FAQ

Data security is one of our top priorities and the strong working architecture holds the trust of potential customers worldwide. Your images are completely in safe hands as we use a secure tunnel for file transfer and storage.

Yes, we are delighted to keep all the product images in a confidential and authentic manner. Your personal data is never at risk of alteration or theft by third parties. It is automatically removed after a period of 90 days.

Being a responsible and sustainable business, we established a Corporate Social Responsibility (CSR) policy, to achieve a positive impact on employees, stakeholders, shareholders, and society as a whole.

Data protection and security is one of the pillars for controlling unauthorised flow of information. We follow up with three ways- Dropbox, FTP, and WeTransfer protocols to restrict data fabrication.

The copyrights remain with the customer itself and we are bound towards the Non-disclosure Agreement, which confines the use of any data submitted by the client without his/her permission.

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